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Finco corporation uses pega to perform the majority of the mortgage underwriting tasks. After gathering the initial data, the mortgage case pauses and waits for the credit report The credit report is a separate case, located in the same class group as the mortgage case, and typically resolves within 24 hours. After the credit report is complete, the application routes the mortgage case to the specialist. Which of the following options is the optimal solution to route the mortgage case to the specialist when the credit report is complete?
Correct Answer: A
The optimal solution to route the mortgage case to the specialist when the credit report is complete is to add a wait shape to the mortgage flow with a case dependency. This ensures that the mortgage flow advances to the next assignment only when the credit report case is resolved. This method is straightforward and leverages Pega's built-in case dependency management. Reference: Pega Case Management: Case Management