PMI-PBA Exam Dumps | A business analyst is working on a project's acceptance criteria. In an early collaboration with the

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Question 11/95

A business analyst is working on a project's acceptance criteria. In an early collaboration with the company's stakeholders, the business analyst identified several user groups within the company: "Purchaser," "Shipper,"
"Customer," and "Agent." These user groups
categorize stakeholders with similar needs and create a detailed narrative.
Which technique did the business analyst use for evaluating the solution's acceptance criteria?

A. Stakeholder analysis

B. Job analysis

C. Persona analysis

D. Risk analysis

Correct Answer: C

Persona analysis is a technique that involves creating fictional characters that represent different user groups within the company. Persona analysis can help the business analyst to evaluate the solution's acceptance criteria by providing a detailed narrative of each user group's needs, goals, preferences, and behaviors.
Persona analysis can also help to prioritize the requirements and design features that best suit each user group. References: = PMI Professional in Business Analysis (PMI-PBA)Examination Content Outline (2019), page 11; Business Analysis for Practitioners: A Practice Guide (2015), page 67.

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