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Which of the following should be the FIRST consideration for an enterprise faced with a pandemic situation resulting in a mandatory remote work environment?
Correct Answer: B
The first consideration for an enterprise faced with a pandemic situation resulting in a mandatory remote work environment should be ensuring staff has the necessary technology to be productive, because this would enable the enterprise to maintain its business continuity and resilience, and to minimize the disruption and loss of the IT services and capabilities. The necessary technology may include hardware, software, network, security, and communication tools that support the remote work activities and requirements of the staff12. The enterprise should also provide guidance and training to the staff on how to use the technology effectively and securely12. The other options are not the first consideration, because they are either dependent on or secondary to the availability and functionality of the technology.