Which of the following is the BEST method to monitor IT governance effectiveness?
Correct Answer: B
A balanced scorecard is a strategic management tool that measures and monitors the performance of an organization against its vision, mission, goals, and objectives. It uses four perspectives: financial, customer, internal process, and learning and growth. A balanced scorecard can help evaluate the effectiveness of IT governance by aligning IT activities with business strategies, assessing IT value delivery, identifying IT strengths and weaknesses, and facilitating continuous improvement. References := CGEIT Exam Content Outline, Domain 1: Governance of Enterprise IT, Subdomain B: Strategic Management, Task 3: Establish and maintain a framework for the governance of enterprise IT to enable the achievement of enterprise objectives.