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In analyzing job performance, a talent development professional identifies that while workers know the process for building products, they are not following it every time, leading to an increase in quality defects. Which layer of the modern learning ecosystem is most likely to influence compliance with expected safety protocols?
Correct Answer: D
ATD Modern Learning Ecosystem(Certification Reading List) highlights that "management reinforcement is critical to ensure consistent application of processes, especially in high-risk fields like manufacturing and safety". Performance support helps, but without management emphasis, behaviors erode overtime. Reference:ATD Handbook, Management Support in the Learning Ecosystem.
