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A course requires a participant to go on a virtual search to find a video from the company president and an electronic document outlining specific roles and responsibilities. This is an example of which of the following?
Correct Answer: D
According toElectronic Performance Support System (EPSS) definitions(Certification Reading List), EPSS "provides just-in-time information to help employees perform tasks without needing formal training sessions". This real-time retrieval during work is the hallmark of EPSS. Reference:Performance Improvement Quarterly, Electronic Performance Support Systems.
