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A talent development (TD) professional has been asked to implement a knowledge management strategy. Which is the best first step for the TD professional to take?
Correct Answer: C
InKnowledge Management Strategybest practices from theATD Handbook, the first step is to "understand the organizational needs and goals to ensure the KM system is targeted and useful". Starting with technology or sources misses strategic alignment. Reference:ATD Handbook for Training and Talent Development (2022), Knowledge Management Principles.
