Name: Salesforce.Field-Service-Consultant.v2023-09-12.q70 Question 10
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Question 10

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Question 10/70

Which Work Rule should a Salesforce Field Service Consultant use to assign Service Resources based on related object records?

A. Resource Availability

B. Extended Match

C. Required Resource

D. Match Field

Correct Answer: D

Explanation
This work rule should be used to assign service resources based on related object records, such as accounts or assets, by matching field values between objects. References:
https://help.salesforce.com/s/articleView?id=sf.fs_work_rules_match_field.htm&type=5

Recent Comments (The most recent comments are at the top.)

Panda - Jun 22, 2025

B is correct

wenbo - May 08, 2025

It should be B

D is only for the fields on Service Appointment and Service Resource
https://help.salesforce.com/s/articleView?id=service.pfs_optimization_theory_work_rules_extended_match.htm&type=5

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