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- Question 54
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Question 54/70
Northern Trail Outfitters (NTO) wants to track and report on individual tasks completed, including parts consumed and pricing details, as part of the Work Order completion process. NTO wants to schedule one or multiple tasks to different Technicians as needed.
How should the Consultant meet the requirement utilizing
the standard Salesforce Field Service Data Model?
How should the Consultant meet the requirement utilizing
the standard Salesforce Field Service Data Model?
Correct Answer: D
Explanation
This option allows tracking individual tasks completed as work order line items, including parts consumed and pricing details, and scheduling one or multiple tasks to different technicians as needed using service appointments. References:
https://help.salesforce.com/s/articleView?id=sf.fs_work_order_line_items.htm&type=5
This option allows tracking individual tasks completed as work order line items, including parts consumed and pricing details, and scheduling one or multiple tasks to different technicians as needed using service appointments. References:
https://help.salesforce.com/s/articleView?id=sf.fs_work_order_line_items.htm&type=5
- Question List (70q)
- 1 commentQuestion 1: Universal Containers wants to identify which resources need ...
- 1 commentQuestion 2: Universal Containers (UC) wants to ensure that Technicians e...
- 1 commentQuestion 3: To prepare for an upgrade, a mobile technician creates a pro...
- 1 commentQuestion 4: Universal Containers has discovered that many of its Technic...
- 1 commentQuestion 5: Universal Containers (UC) provides services to multiple mach...
- 1 commentQuestion 6: A mobile technician uses parts present in their van to compl...
- 1 commentQuestion 7: Service resources at Universal Containers (UC) frequently wo...
- 1 commentQuestion 8: Northern Trail Outfitters is implementing drip feed dispatch...
- 2 commentQuestion 9: Universal Containers is implementing Work Order Management t...
- 2 commentQuestion 10: Which Work Rule should a Salesforce Field Service Consultant...
- 1 commentQuestion 11: Universal Containers has customers who have previously negot...
- 1 commentQuestion 12: Universal Containers wants to track when Technicians need to...
- 1 commentQuestion 13: The Dispatcher at Universal Containers wants to schedule Ser...
- 1 commentQuestion 14: Customer relationships and reliable service are the main foc...
- 1 commentQuestion 15: An employee at Universal Containers performs the role of a D...
- 1 commentQuestion 16: Universal Containers wants to assign Service Appointment bas...
- 1 commentQuestion 17: An extreme weather situation impacted both the volume of ope...
- 1 commentQuestion 18: Universal Containers wants to track Technicians' van stock u...
- 1 commentQuestion 19: A technician reported that the travel time calculated betwee...
- 1 commentQuestion 20: Universal Containers (UC) is rolling out Inventory Managemen...
- 1 commentQuestion 21: Which configuration can Universal Containers use to brand th...
- 3 commentQuestion 22: At Northern Trail Outfitters (NTO), agents are expected to c...
- 1 commentQuestion 23: Which fields on Service Appointments help ensure that they a...
- 1 commentQuestion 24: Universal Containers has implemented a Flow that allows Tech...
- 1 commentQuestion 25: Universal Containers offers 2-hour versus 4-hour appointment...
- 1 commentQuestion 26: Universal Containers needs a team to perform periodic mainte...
- 1 commentQuestion 27: Universal Containers's Technicians have 12 mandatory company...
- 3 commentQuestion 28: Which two features on the Dispatcher Console should the Cons...
- 2 commentQuestion 29: A Dispatcher at Universal Containers has just been informed ...
- 1 commentQuestion 30: Universal Containers's Dispatchers want to visualize the pla...
- 1 commentQuestion 31: A Technician at Universal Containers (UC) is responsible for...
- 1 commentQuestion 32: Northern Trail Outfitters (NTO) asks its clients for feedbac...
- 1 commentQuestion 33: Northern Trail Outfitters wants to improve overall responsiv...
- 1 commentQuestion 34: A consultant has implemented user territories at Northern Tr...
- 2 commentQuestion 35: Universal Containers wants to implement Service Level Agreem...
- 2 commentQuestion 36: A service technician at Ursa Major Solar handles yearly main...
- 1 commentQuestion 37: universal containers wants to provide a view of emergency wo...
- 1 commentQuestion 38: universal containers want to limit their technicians view of...
- 1 commentQuestion 39: A customer makes one appointment for the sales department, a...
- 1 commentQuestion 40: Universal Containers wants to dispatch emergency work identi...
- 1 commentQuestion 41: Universal Containers (UC) uses two contractors, Contractor 1...
- 2 commentQuestion 42: The Org-Wide Default sharing for a Service Appointment is se...
- 1 commentQuestion 43: Universal Containers (UC) normally focuses on minimizing tra...
- 1 commentQuestion 44: Universal Containers operates in a highly regulated industry...
- 1 commentQuestion 45: Northern Trail Outfitters (NTO) wants to improve customer sa...
- 2 commentQuestion 46: Optimization for the Midwest territory is set to automatical...
- 1 commentQuestion 47: Northern Trail Outfitters wants to report on its Assets and ...
- 1 commentQuestion 48: universal containers want to limit their technicians view of...
- 1 commentQuestion 49: Universal Containers sells widgets with multiple components....
- 1 commentQuestion 50: How should a Consultant configure Salesforce Field Service t...
- 1 commentQuestion 51: Universal Containers performs multi-staged jobs, where the s...
- 3 commentQuestion 52: Universal Containers (UC) wants to deploy Knowledge to its f...
- 1 commentQuestion 53: Which two scenarios are fully supported by Maintenance Plans...
- 1 commentQuestion 54: Northern Trail Outfitters (NTO) wants to track and report on...
- 1 commentQuestion 55: Universal containers has a large volume of cancellations occ...
- 1 commentQuestion 56: Universal Containers wants to ensure Technicians have the co...
- 1 commentQuestion 57: Which object can be used to share Service Appointments with ...
- 1 commentQuestion 58: Universal Containers would like to provide Field Service Tec...
- 2 commentQuestion 59: Universal Containers (UC) wants to track the Asset lifecycle...
- 2 commentQuestion 60: Which two considerations impact the scheduled timeframe of M...
- 1 commentQuestion 61: One of Universal Containers' customers reported that the Tec...
- 1 commentQuestion 62: universal container wants its technician to follow a standar...
- 1 commentQuestion 63: Universal containers products need to be traceable form the ...
- 1 commentQuestion 64: A customer wants to return a defective product instead of sc...
- 1 commentQuestion 65: Each door lock that Universal Containers (UC) sells has a un...
- 1 commentQuestion 66: When completing a Work Order in the field, the Technician ne...
- 2 commentQuestion 67: Universal Containers has a call center that responds to requ...
- 1 commentQuestion 68: Universal Containers occasionally needs to use two Technicia...
- 2 commentQuestion 69: Service Appointments in a "Cannot Complete" status may indic...
- 1 commentQuestion 70: Universal Containers (UC) has enabled Salesforce Field Servi...
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Recent Comments (The most recent comments are at the top.)
D is correct