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Universal Containers (UC) has adopted Salesforce as its primary sales automated tool. UC has 100,00 customers with a growth rate of 10% a year, UC uses an on-premise web-based billing and invoice system that generates over 1 million invoices a year supporting a monthly billing cycle. The UC sales team needs to be able to pull a customer record and view their account status, Invoice history, and opportunities without navigating outside of Salesforce. What should a data architect use to provide the sales team with the required functionality?
Correct Answer: C
To provide the sales team with the required functionality, a data architect should use a mashup page that will present the billing system records within Salesforce. A mashup page is a web page that combines data from multiple sources into a single integrated view. A mashup page can be created using Visualforce or Lightning Web Components, and can use Salesforce Connect or custom integrations to access external data from the on-premise web-based billing and invoice system. This will allow the sales team to pull a customer record and view their account status, invoice history, and opportunities without navigating outside of Salesforce. Option A is incorrect because creating a custom object and migrating the last 12 months of invoice data into Salesforce so it can be displayed on the account layout will consume a lot of storage space and may not reflect the latest data from the billing system. Option B is incorrect because writing an Apex callout and populating a related list to display on the account record will require additional development effort and may not be scalable or performant for large volumes of data. Option D is incorrect because creating a visual force tab with the billing system encapsulated within an iframe will not allow the sales team to view the billing system records within the customer record, but rather in a separate tab.