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Northern Trail Outfitters (NTO) wants to start a loyalty program to reward repeat customers. The program will track every item a customer has bought and grants them points for discounts. The following conditions will exist upon implementation: Data will be used to drive marketing and product development initiatives. NTO estimates that the program will generate 100 million rows of date monthly. NTO will use Salesforce's Einstein Analytics and Discovery to leverage their data and make business and marketing decisions. What should the Data Architect do to store, collect, and use the reward program data?
Correct Answer: A
According to the official Salesforce guide1, big objects are designed to store and manage massive data volumes within Salesforce without affecting performance. They can be queried by using Async SOQL or standard SOQL, and they can be accessed by using Apex, Visualforce, Lightning components, or APIs. Big objects are ideal for storing data that is used for analytics or reporting purposes, such as the reward program data. Option A is the correct answer because it allows NTO to create a custom big object in Salesforce that can store the reward program data and make it available for consumption by Einstein Analytics and Discovery. Option B is incorrect because Einstein cannot connect directly to the point of sales system to capture the reward program data. Option C is incorrect because Einstein Analytics does not support creating big objects. Option D is incorrect because custom objects are not suitable for storing large volumes of data.
Recent Comments (The most recent comments are at the top.)
Jean - Jan 16, 2025
Option C
Einstein Analytics and Tableau CRM are the former names of CRM Analytics and it gets actionable insights into loyalty programs and devise strategies to increase membership, retain customers, improve processes, and grow your business.
Recent Comments (The most recent comments are at the top.)
Option C
Einstein Analytics and Tableau CRM are the former names of CRM Analytics and it gets actionable insights into loyalty programs and devise strategies to increase membership, retain customers, improve processes, and grow your business.
https://help.salesforce.com/s/articleView?id=sf.bi_template_loyalty_analytics.htm&type=5