Integrating Salesforce with ERP and making ERP the system of truth (option B) and implementing a de-dupe solution and establishing account ownership in Salesforce (option D) are the two solutions that a data architect should recommend to resolve the complaints. Option B ensures that account data is consistent and accurate across both systems, while option D prevents duplicate records and clarifies who owns each account in Salesforce. Building a nightly batch job to de-dupe data and merge account records (option A) is not a good solution, as it does not address the root cause of the duplication and may result in data loss or conflicts.
Building a nightly sync job from ERP to Salesforce (option C) is also not sufficient, as it does not prevent duplication or establish ownership in Salesforce.