Certified-Business-Analyst Exam Dumps | Cloud Kicks is creating a new lead conversion process in Sales Cloud. During a recent sprint, the business

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Question 68/90

Cloud Kicks is creating a new lead conversion process in Sales Cloud. During a recent sprint, the business analyst created user stories related to the Opportunity object. Test scripts were created for the lead conversion process. All of the test scripts passed and the new functionality was deployed. After deployment, end users reported error messages when manually creating new Opportunities.
Which area of user acceptance testing (UAT) was overlooked''

A. Functionality on interconnected objects should be part of UAT.

B. End users who are experts in that functionality should participate in UAT.

C. Several teams should be part of UAT to represent multiple viewpoints.

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Answer - Oct 05, 2023

The area of user acceptance testing (UAT) that was overlooked in this scenario is:

A. Functionality on interconnected objects should be part of UAT.

The fact that end users reported error messages when manually creating new Opportunities after the deployment indicates that there was a lack of testing or validation of the interconnected functionality between objects, specifically between the lead conversion process and the Opportunity object. Testing the end-to-end processes that involve multiple interconnected objects is an important aspect of UAT to ensure that all components work together seamlessly. In this case, it seems that the testing did not adequately cover this aspect, leading to issues after deployment.

Question 68/90

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