C. Stakeholder analysis

To identify the people who can describe the business problem and provide detailed requirements for a Salesforce project that impacts over 5,000 office locations globally, the business analyst should use a stakeholder analysis document.

A stakeholder analysis helps in identifying and categorizing stakeholders based on their roles, influence, interest, and involvement in the project. By conducting a thorough stakeholder analysis, the BA can determine who the key individuals are who can describe the business problem and provide the necessary requirements. This document helps in prioritizing communication and engagement with relevant stakeholders and ensures that their input is considered in the project.

While user stories (option B) can be used to capture specific requirements, they typically come after identifying and engaging with stakeholders. A RACI chart (option A) is useful for defining roles and responsibilities but may not directly identify individuals who can provide detailed requirements. Therefore, the stakeholder analysis is the most appropriate document for initially identifying the right people to engage with in this context....