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What is the goal of including extreme users in the 360° research? Note; There are 2 correct answers to this question.
Correct Answer: B,D
Includingextreme usersin 360° research is a powerful technique for uncovering unique perspectives and innovative ideas. Extreme users represent individuals who experience the problem in an exaggerated or unconventional way, offering valuable insights that might be overlooked when focusing solely on average users. Below is a detailed explanation of the correct answers: * Definition:Extreme users often encounter challenges or use products in ways that highlight unmet needs or opportunities for innovation. * Why it's a goal: * Their unconventional behaviors and perspectives can inspire creative solutions that benefit a broader audience. * SAP Design Thinking methodology encourages teams to explore extreme users to uncover hidden patterns and generate breakthrough ideas.