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In a transformational program, all projects are on track and delivering their objectives. However, stakeholders are hesitant to take on the new processes, because performance in the current environment may not be representative of actual performance. Stakeholders fear the program will fail to provide the service required. To assure positive performance in the current environment, what should the program manager do?
Correct Answer: D
Meeting with stakeholders to clearly communicate that the new processes are designed to deliver superior performance helps alleviate fears, build confidence, and secure buy-in for the transformational changes.