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A program manager for a sustainability program that aims to reduce carbon emissions and waste generation has implemented a program-level continuous improvement process that involves engaging stakeholders, benchmarking performance, and implementing best practices. The program manager encountered some resistance and challenges from some of the key stakeholders who were reluctant to change their behaviors and processes. What should the program manager do next to address these challenges?
Correct Answer: C
Reassessing the stakeholder analysis and communications plan allows the program manager to better understand stakeholders' concerns and tailor engagement approaches to address resistance effectively, improving buy-in and facilitating behavior change.