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You have two sales representatives in your company that currently have the same role. That role does not allow them to convert leads, but it does provide access to lead records. You want to grant one of them the ability to convert leads, but keep the other with the default settings. What is the best way to accomplish this?
Correct Answer: B
Explanation/Reference: Explanation: We need two roles one for each sales representative. Add the Convert Leads privilege to the appropriate role. Note: The role settings that allow you to convert leads are as follows: * The role must have the CRM Marketing: Convert Leads privilege. * Additional record-type access for the role might also be required.