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You are importing 2000 closed Opportunity records from another system so the data is available for reports. You have a workflow rule against new Opportunity records that includes a wait action and triggers an email to a sales manager in 24 hours, if no action is taken on a new Opportunity. Now you have 2000 wait actions triggered and will likely have 2000 emails sent the next day. What could you done to avoid this?
Correct Answer: D
Explanation/Reference: Explanation: You can restrict a workflow rule to specific channels or roles by adding a condition to the workflow rule. To prevent a channel from invoking a workflow rule * Use the ExcludeChannel() function in the condition expression. For example, to prevent a large import operation from triggering a workflow rule, use the following condition in the workflow rule: ExcludeChannel ("Import")