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A performance improvement team was formed to reduce the inappropriate ordering of two expensive lab tests. The goal was to reduce the rate of inappropriate ordering of Test A by 20% and Test B by 5%. The results of the pilot group showed a 30% drop in Test A orders and a 3% drop in Test B orders. What additional information would be of most benefit to gain final administrative approval to implement the change organization-wide?
Correct Answer: A
To gain final administrative approval to implement the change organization-wide, it is most beneficial to provide information on the cost savings resulting from the project. Demonstrating cost savings is a compelling argument for scaling the project, as it directly impacts the organization's financial performance. In this case, the significant reduction in inappropriate test orders likely translates to substantial cost savings, which would be a key factor in gaining approval from administration. * Feedback from providers that ordered Test A (B): While useful, feedback alone is less likely to influence administrative approval compared to cost savings. * The total number of Test A and Test B labs ordered (C): This data is relevant but needs to be linked to the financial impact to be persuasive. * The number of providers that were educated on the change (D): This is more related to implementation metrics rather than decision-making for scaling up the project. References * NAHQ Body of Knowledge: Cost-Effectiveness in Quality Improvement * NAHQ CPHQ Exam Preparation Materials: Financial Impact of Quality Projects =========