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Which of the following would BEST indicate to senior management that IT processes are improving?
Correct Answer: D
Maturity Models: * Maturity models provide a framework for assessing the development and optimization of processes within an organization. * They typically range from ad hoc and immature processes to well-defined and continuously improving processes. Assessing IT Process Improvement: * Changes in the organization's position within a maturity model indicate that processes are becoming more mature, standardized, and optimized. * Improvements in maturity levels reflect enhancements in process efficiency, effectiveness, and consistency. Importance of Maturity Models: * Provides a clear and structured approach to evaluate and benchmark process improvements. * Helps senior management understand the progress and development of IT processes over time. Comparing Other Indicators: * Number of Security Exceptions: Useful for identifying issues but not a comprehensive measure of * process improvement. * Risk Register Changes: Reflects risk management activities but not overall process maturity. * Number of Intrusions Detected: Indicates security effectiveness but not broader process improvements. References: * The CRISC Review Manual discusses the use of maturity models to assess and improve risk management capabilities and IT processes (CRISC Review Manual, Chapter 3: Risk Response and Mitigation, Section 3.6 Capability Maturity Models).