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An educational institution that delivers continuing education programs to business leaders has seen increased demand for its program in multiple languages. The supply manager responsible for the sourcing, contracting, and relationship development of these training providers has noticed its customers in other countries using local instructors who can better relate to the audiences. Which of the following supply base innovation skills is the supply manager facing?
Correct Answer: A
The supply manager is dealing with the need to source training providers who can cater to diverse linguistic and cultural audiences. This situation involves managing differences, as the supply manager must navigate and leverage these differences to find suitable local instructors who can effectively deliver the programs. This skill is critical in ensuring that the training meets the unique needs of different customer bases. References * Cross-cultural management and supply chain diversity literature. * Case studies on managing differences in global supply chains.