You are a Workspace Administrator with a mix of Business Starter and Standard Licenses for your users. A Business Starter User in your domain mentions that they are running out of Drive Storage Quota. Without deleting data from Drive, what two actions can you take to alleviate the quota concerns for this user? (Choose two.)
Correct Answer: C,E
* Move to Shared Drive:
* Shared Drives in Google Workspace are designed to store files owned by the team or the organization rather than an individual user.
* When files are moved to a Shared Drive, the ownership of those files is transferred to the domain, which means the storage quota for individual users is not affected.
* To move files to a Shared Drive:
* Navigate to Google Drive.
* Select the files or folders to move.
* Right-click and choose "Move to" and select the appropriate Shared Drive.
* Transfer Ownership:
* You can transfer ownership of files from one user to another within the same domain.
* This is helpful if a user is running out of storage quota, as the storage used by the file will count against the new owner's quota.
* To transfer ownership:
* Open the file in Google Drive.
* Click on the Share button.
* Add the new owner and change their role to 'Owner'.
* The new owner must accept the ownership transfer.
References
* Google Workspace Admin Help: Shared Drives
* Google Drive Help: Transfer File Ownership