Defining goals is crucial for any project, including Salesforce implementations. Goals help ensure that the project has a clear direction and measurable outcomes. Here are the reasons:
Measure and Prove Results (B):
Setting clear goals allows the project team to measure progress and success. It provides a benchmark against which results can be compared, helping to demonstrate the project's impact and value.
Define a Clear Purpose (C):
Goals help articulate the purpose of the project, providing clarity and focus. This ensures that all team members understand the objectives and work towards a common aim, reducing confusion and aligning efforts.
Reference:
Salesforce Project Management Best Practices
Salesforce Trailhead: Define Project Goals and Objectives