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A large nonprofit has chapters in multiple locations that want to operate under one central brand. The nonprofit wants the ability to customize user roles, processes, and messaging unique to each location. Which two Salesforce tools include the ability to segment data and functionality using business units? Choose 2 answers
Correct Answer: B,C
Both Marketing Cloud and Pardot offer the capability to segment data and functionality using business units. This is particularly useful for large nonprofits with multiple chapters operating under a single brand but needing customized roles, processes, and messaging. Marketing Cloud: Business Units: Allows organizations to separate data, user permissions, and content based on different parts of the organization, such as chapters or departments. Each business unit can have its own data and customizations, enabling localized marketing while maintaining centralized control. Pardot: Business Units: Pardot Business Units enable marketing teams to partition data and customize marketing efforts for different segments within the organization. This ensures that each chapter can tailor its marketing automation processes to its specific needs while maintaining brand consistency. Reference: Salesforce Marketing Cloud Documentation Salesforce Pardot Documentation Salesforce Trailhead: Get Started with Marketing Cloud Business Units