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A nonprofit using NPSP performs m-person case management for new and existing clients in the field. When case managers return to the office, they need to enter over 100 contacts from a spreadsheet, and then create a Case for each. What should the consultant recommend to meet the requirement?
Correct Answer: B
For entering a large number of contacts from a spreadsheet and creating related cases for each contact, the NPSP Data Importer is the best tool. It allows for configuring upserts (updates or inserts) for Contacts and linking them to related records such as Cases. Steps: Prepare the spreadsheet with the necessary data for Contacts and Cases, ensuring all required fields are included. Open the NPSP Data Importer in Salesforce. Map the fields in the spreadsheet to the appropriate Salesforce fields for Contacts and Cases. Configure the importer to upsert Contacts and create related Cases based on the spreadsheet data. Run the import process and verify the data in Salesforce to ensure all Contacts and Cases are correctly created and linked. Reference: CertGod Nonprofit Cloud Consultant Guide: Describes the use of the NPSP Data Importer for bulk data operations and linking related records. Salesforce Documentation on NPSP Data Importer: Provides instructions on setting up and using the Data Importer for complex data migrations.