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Northern Trail Outfitters (NTO) is the holding company of three subsidiaries: Universal Containers, Ursa Major Solar, and Cloud Kicks. NTO recently purchased Marketing Cloud and has asked its consultant to recommend a scalable business unit (BU) hierarchy. They don't plan on executing any marketing campaigns on behalf of the NTO holding company, but NTO employees would like access to all subscribers and aggregate reporting. Additionally, each subsidiary business will be regularly running campaigns and should have their own branding, content, and subscribers. Which solution should the consultant recommend?
Correct Answer: D
The best practice is to have one Parent BU (NTO) and three separate Child BUs (Universal Containers, Ursa Major Solar, and Cloud Kicks) - each with its own Sender Authentication Package (SAP) for branding, authentication, and independent sending reputation. This structure provides clear separation of assets, subscribers, and branding while allowing NTO to retain access for reporting and oversight at the Parent BU level. - Exact Extracts from Salesforce Documentation: Source: Salesforce Help - Business Unit Hierarchies # "Use a Parent BU to manage settings and aggregate reporting across Child BUs. Assign separate Sender Authentication Packages to each Child BU for independent branding and deliverability." Source: Salesforce Implementation Guide - Business Unit Structure # "A scalable hierarchy should provide isolation for brand-specific assets and subscribers while maintaining corporate oversight."