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A. Functional requirements specification
To define the enhancement features for the Salesforce CPQ implementation, the business analyst (BA) should create a Functional Requirements Specification document. This document outlines the specific functionality and features that need to be configured or enhanced in the system. It typically includes detailed descriptions of user requirements, system behavior, use cases, and any relevant technical specifications to guide the configuration or development efforts. The Functional Requirements Specification serves as a key reference for the development or configuration team to ensure that the enhancements align with the business needs and objectives.