A. Work is predictable but sometimes lacks sufficient planning.

Kanban is a workflow management method that is particularly suited for scenarios where work is predictable but may sometimes lack sufficient planning. Here's why a business analyst should recommend Kanban in this scenario:

1. Predictable Work: In situations where the nature of work is known and fairly consistent, Kanban can help visualize and manage the flow of tasks effectively.

2. Flexibility: Kanban allows for flexibility in handling work items. It doesn't require rigid planning upfront, making it suitable for scenarios where work can vary in terms of priorities and requirements.

3. Visual Management: Kanban boards provide a visual representation of work items, their statuses, and bottlenecks, which helps teams stay organized and make real-time adjustments as needed.

4. Continuous Improvement: Kanban encourages continuous improvement by highlighting areas where work might be delayed or where resources are underutilized. It promotes optimizing workflows over time.

On the other hand:

- Scenario B, which involves platform support requiring immediate outage handling, may be better suited for an Agile or Incident Management approach where rapid response and collaboration are critical.

- Scenario C, where work is generally project-based and can be broken into smaller pieces, might align better with Agile methodologies like Scrum, which involve defined sprint cycles and planning.

In summary, Kanban is recommended when work is generally predictable but sometimes lacks detailed planning, making it a flexible and effective approach to manage workflow in such situations....