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Which of the following are required to grant business user access? Note: There are 2 correct answers to this question.
Correct Answer: A,D
To grant business user access in SAP Service Cloud: * User ID (A): A unique identifier required for system authentication. * Assignment to an Organizational Unit (D): Defines the user's scope of access within the organizational hierarchy. Why other options are incorrect: * B. Access Restriction: Governs data visibility but is not a prerequisite for access. * C. Employee: While linking a user to an employee record is standard, it is not strictly mandatory for access (depends on configuration). References: * SAP Security Guide: "User Management".
