ITIL-4-Foundation Exam Dumps | What is used to link activities within the service value chain?

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Question 54/156

What is used to link activities within the service value chain?

A. Service level agreements

B. Inputs, outputs and triggers

C. Opportunity, demand and value

D. Service desk

Correct Answer: C

Recent Comments (The most recent comments are at the top.)

Sanchi Jain - Aug 07, 2022

Each activity in service value chain transforms inputs into outputs. All the
activities are interconnected, with each activity receiving and providing
triggers for further action.

Luis - Jul 30, 2022

B is correct.
'Opportunities and Demands are the inputs to the Service Value System. These trigger activities within the system to create and output value—either fulfilling demand or capitalizing on an opportunity.'
But the question is about the service value chain, not the service value system.
The SVS has opportunity, demand, and value.
The chain has inputs, outputs, and triggers.

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