Correct Answer. A. Reformat the SSD to a file system compatible with both operating systems To ensure compatibility across different operating systems, the SSD should be formatted with a file system that both Windows and Mac can read and write, such as exFAT.
Option B is incorrect. If the drive was working previously on another machine without cable issues, the cable is likely not at fault.
Option C is incorrect. While firmware updates can resolve some issues, file system compatibility is a more likely cause when switching between OS types.
Option D is incorrect. Network settings would not impact the recognition of a directly connected external SSD.