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A MacOS user finds that their external hard drive, which contains critical backup data, intermittently unmounts and remounts while in use. What should the technician advise to minimize the risk of data loss?
Correct Answer: B
Correct Answer. B. Backup the data to another drive and then update the MacOS Backing up the data ensures that it is safe regardless of the hardware issue, and updating MacOS might resolve any underlying system issues that could be causing the drive to behave intermittently. Option A is incorrect although trying a different USB port is a simple test, it does not address the underlying issue or secure the data Option C is incorrect because FileVault encryption does not address hardware or connection stability issues Option D is incorrect as intermittent mounting can lead to data corruption, and the issue should not be ignored