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A technician observes that a desktop computer intermittently loses power despite being securely plugged into a wall socket. What should be the technician's next step to diagnose this issue?
Correct Answer: B
Intermittent power loss could indicate a problem with the power supply unit. Testing it with a multimeter helps verify whether the unit is delivering consistent and adequate voltage, essential for the computer's operation. Option A is incorrect because replacing the hard drive does not address power supply issues. Option C is incorrect because an operating system reinstallation does not solve hardware-related power issues. Option D is incorrect because additional RAM has no impact on power supply stability.