100-140 Exam Dumps | A user's Windows 10 PC is experiencing frequent system crashes and blue screen errors. The user needs

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Question 196/262

A user's Windows 10 PC is experiencing frequent system crashes and blue screen errors. The user needs to perform diagnostic tests to identify the issue. What should the technician instruct the user to do first?

A. Reinstall the operating system

B. Boot the PC into Safe Mode

C. Replace the PC's hard drive

D. Update the PC's BIOS

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