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A procurement professional is dissatisfied with how a recent negotiation was concluded. What could they do to improve their negotiation approach? Seek feedback from the supplier on their recent performance Prepare for all negotiations with a WIN/LOSE (distributive) approach Involve lots of people in future negotiations Undertake reflective practice after each negotiation
Correct Answer: C
To improve negotiation outcomes, seeking feedback from the supplier (1) and undertaking reflective practice (4) are recommended actions. Feedback from the supplier can provide insights into areas for improvement from the counterparty's perspective, while reflective practice allows the negotiator to evaluate their own approach, outcomes, and areas for growth. This approach aligns with CIPS's emphasis on continuous improvement in negotiation skills.