CSQE Exam Dumps | Which of the following techniques would be most appropriate for identifying the source of a problem?

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Question 15/87

Which of the following techniques would be most appropriate for identifying the source of a problem?

A. Affinity diagram

B. Root cause analysis

C. Prioritization matrix

D. Interrelationship digraph

Correct Answer: B

Root cause analysis (RCA) is a systematic process used to identify the underlying causes of a problem. It is the most appropriate technique for identifying the source of a problem due to the following reasons:
* Problem Identification: RCA focuses on identifying the fundamental issues that lead to a problem, rather than just addressing the symptoms.
* Systematic Approach: It involves a structured methodology to investigate and analyze the problem, ensuring that all potential causes are considered.
* Effective Solutions: By understanding the root causes, organizations can implement effective and long-lasting solutions to prevent recurrence.

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