In a cross-functional team that is established to improve processes, particularly when the team members are experienced and have volunteered, the sponsor's role should focus on empowerment and support rather than direct supervision.
* Empowerment:
* Experienced Team: Team members are familiar with the process and can effectively contribute without needing micro-management.
* Volunteered Participation: Indicates motivation and a proactive attitude towards improvement.
* Role of the Sponsor:
* Authorization: Enabling the team to make decisions and implement changes promotes a sense of ownership and responsibility.
* Support and Resources: The sponsor should provide the necessary resources and support the team's initiatives.
* References: Best practices in team management highlight the importance of empowering experienced teams to leverage their skills and insights for process improvements.