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Exam Code:	CIS-HAM
Exam Name:	Certified Implementation Specialist - Hardware Asset Management
Certification Provider:	ServiceNow
Free Question Number:	79
Version:	v2024-08-02
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# of views:	339
# of Questions views:	5531
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Amit Thakur - May 31, 2025

No.# In ServiceNow Hardware Asset Management, the serial number is a key attribute that remains unchanged throughout the asset's lifecycle. It serves as a unique identifier for the hardware and is used for tracking and managing the asset.

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Exam Question List: Question 1: For what asset actions are asset tasks provided? (Choose thr...; Question 2: Which ServiceNow role enables the user to perform actions re...; Question 3: Which single view of the Hardware Asset Workspace provides a...; Question 4: The Stock Rule Runner scheduled job replenishes stock in a s...; Question 5: What are model records?; Question 6: Which tier of the capability blueprint focuses on achieving ...; Question 7: You may adjust a contract when it is in which of the followi...; Question 8: What baseline flow could you use to replace hardware assets ...; Question 9: What functionality enables you to automatically create asset...; Question 10: What are the key steps for importing asset data? (Choose thr...; Question 11: A transfer order is used to do what?...; Question 12: When disposing of an IT asset through a vendor, what documen...; Question 13: What types of inventory audits are supported with the Hardwa...; Question 14: The current value of an asset (original cost less the deprec...; Question 15: Publishing an item to the Service Catalog can be done by usi...; Question 16: What fields does the ServiceNow Content Service normalize or...; Question 17: What are the four tiers of Capability Blueprint?...; Question 18: With regard to Contract Management notifications, what is th...; Question 19: Which are valid hardware model lifecycle phases? Choose 3 an...; Question 20: Configuration items (CIs) track what type of information? (C...; Question 21: For advanced risk assessment, risk response can be handled i...; Question 22: What hardware asset attribute should you track that is NOT p...; Question 23: Which catalogs support the request and procurement process? ...; Question 24: Expected outcomes of IT asset management (ITAM) include whic...; Question 25: Delegated Developers are granted access only to what in whic...; Question 26: What is included in the total cost of ownership? (Choose two...; Question 27: What information would you track for a configuration item (C...; Question 28: When a Document Template is created from an HR Case, the nam...; Question 29: Which of the following are considered assets? (Choose three....; Question 30: An asset record tracks which data that is NOT part of config...; Question 31: What is the default state of a newly created asset?...; Question 32: A user's broken laptop is replaced via an incident. Upon com...; Question 33: An event runs each night to send reminders to contract admin...; Question 34: What is a requirement for sourcing a request from the reques...; Question 35: Which of the following are components of the asset request s...; Question 36: How do you calculate residual value?...; Question 37: What are the three tiers of Lifecycle Management? (Choose th...; Question 38: A component is considered a configuration item (CI) as oppos...; Question 39: What is the process of restructuring data to maintain consis...; Question 40: What are the Normalization statuses? (Choose six.)...; Question 41: How often are the tabs in the Hardware Asset dashboard updat...; Question 42: How do you prevent normalization information fora specific h...; Question 43: Which mobile app can users leverage to view the assets assig...; Question 44: What feature does the Hardware Asset Management (HAM) applic...; Question 45: Which key attribute in the model record does hardware model ...; Question 46: What is the third tier of the capability blueprint?...; Question 47: During normalization, what is the most common cause for hard...; Question 48: An asset is manually created from a purchase order before it...; Question 49: You have just created a new hardware model record for a grou...; Question 50: From where can you publish catalog items? (Choose two.)...; Question 51: Which applications are required to perform a blind audit of ...; Question 52: When activating Hardware Asset Management (HAM) in an instan...; Question 53: What is the impact of a customer opting out of the ServiceNo...; Question 54: What happens to the consumable's asset record after it has b...; 1 commentQuestion 55: What is an attribute that will remain unchanged throughout t...; Question 56: Which three attributes from a hardware model record are used...; Question 57: Which features are part of the ServiceNow Mobile App? (Choos...; Question 58: What information should be tracked in an asset record? (Choo...; Question 59: What are the main purposes of transfer order line tasks? (Ch...; Question 60: What core sets of data are required for effective IT asset m...; Question 61: What are the baseline asset lifecycle automation flows provi...; Question 62: What are the five valid phases of the Now Create methodology...; Question 63: When a hardware asset is retired, what happens to any existi...; Question 64: What do certification filters define?...; Question 65: Select the three main components of the data certification p...; Question 66: A given collection of methodologies, assets, and templates w...; Question 67: During an inventory audit, what happens if you accidentally ...; Question 68: Which is NOT a component of a hardware asset's lifecycle?...; Question 69: What are the two primary benefits of deploying asset tasks d...; Question 70: A component is considered an IT asset when you want to: (Cho...; Question 71: What field must an agent complete when resolving an Incident...; Question 72: Which of the following are components of the ServiceNow asse...; Question 73: To perform hardware model normalization, which three fields ...; Question 74: Which plugins for asset management functionality are inactiv...; Question 75: Select the three main components of the data certification p...; Question 76: When using transform maps to transform imported hardware mod...; Question 77: When creating a list report that groups all assets by produc...; Question 78: Inventory audit results provide easy visibility into the rec...; Question 79: Stockroom C has seven Bluetooth keyboards with a total value...

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