Correct Answer: B,C,E
* A component is considered an IT asset when you want to perform hardware asset management (HAM) activities on it1.
* HAM is a subset of IT asset management (ITAM) that focuses on the physical components of IT systems2.
* HAM helps you to manage the entire lifecycle of your hardware assets, from planning and acquisition to retirement and disposal1.
* Some of the HAM activities that require a component to be an IT asset are:
* Manage its procurement: This involves creating and fulfilling asset requests, purchase orders, and stock order tasks for the component1.
* Track its incurred costs: This involves tracking the financial information of the component, such as cost, depreciation, budget, and chargeback1.
* Manage its maintenance contracts: This involves managing the vendor, warranty, and contract details of the component, as well as the return merchandise authorization (RMA) processes for products to be returned, replaced, or repaired1.
* Therefore, the options that are also HAM activities are A. Manage its procurement, D. Track its incurred costs, and E. Manage its maintenance contracts.
* The other options that are not HAM activities are:
* Know its relationships to a business service: This involves mapping the component to other components and services in the configuration management database (CMDB)2. This is a configuration management (CM) activity, not a HAM activity.
* Track its operational information: This involves tracking the current status, location, owner, and other attributes of the component that reflect its operational state2. This is also a CM activity, not a HAM activity. References:
* 1: Hardware Asset Management
* 2: What is Hardware Asset Management?