Correct Answer: C,D,E
* According to the Hardware Asset Management page, the three tiers of Lifecycle Management are:
* Know what you have: This tier involves tracking and managing the end-to-end lifecycle of all your hardware assets, physical and consumable, on a single system of action.
* Improve management controls: This tier involves aligning hardware investments to business outcomes, and quickly identifying and mitigating technology risks such as tech debt, regulatory audits, and lost assets.
* Improve efficiency: This tier involves improving efficiencies and simplifying every stage of the asset lifecycle with prescriptive workflows and tasks, normalizing hardware to maintain a clean CMDB, and getting actionable insights to minimize waste and strategize for asset refreshes.
* These three tiers correspond to the options C, D, and E in the question.
* The options A and B are not part of the Lifecycle Management framework, and are not mentioned in the ServiceNow Hardware Asset Management documents. References:
* Hardware Asset Management
* What is Hardware Asset Management?
* Your asset lifecycle: How to manage it all