* Configuration items (CIs) are the records that represent the IT assets and services in the Configuration Management Database (CMDB).
* CIs track the following types of information:
* Operational: This includes the current status, location, owner, and other attributes of the CI that reflect its operational state.
* Relationship: This includes the connections and dependencies between the CI and other CIs, such as parent-child, peer-peer, or service-component relationships.
* Lifecycle: This includes the history of changes, incidents, problems, and other events that affect the CI throughout its lifecycle.
* Therefore, the types of information that are also options in the question are B. Operational and E.
Relationship.
* The other types of information that are not tracked by CIs are:
* Financial: This includes the cost, depreciation, and budget of the CI. This information is tracked by the Asset Management application.
* Contractual: This includes the vendor, warranty, and contract details of the CI. This information is also tracked by the Asset Management application. References:
* : Configuration Item