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| Exam Code: | CIS-HAM |
| Exam Name: | Certified Implementation Specialist - Hardware Asset Management |
| Certification Provider: | ServiceNow |
| Free Question Number: | 70 |
| Version: | v2024-06-04 |
| Rating: | |
| # of views: | 316 |
| # of Questions views: | 4171 |
| Go To CIS-HAM Questions | |
Recent Comments (The most recent comments are at the top.)
No.# Good answer - BCD:
Update/Repair
Swap
Retire
Source: https://www.servicenow.com/docs/bundle/washingtondc-it-asset-management/page/product/hardware-asset-management/concept/asset-lifecycle-automation.html
No.# Should be "D" - Cost management
"You must activate the Cost Management plugin to use rate cards."
Source: https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/contract-management/task/t_ContractRateCardsAndExpenseLines.html#:~:text=You%20must%20activate%20the%20Cost%20Management%20plugin%20to%20use%20rate%20cards.&text=A%20contract%20rate%20card%20provides,lines%20for%20recurring%20expenses%20automatically.
No.# Correct answers:
C. Create the certification filter
D. Create the certification schedule
E. Run the certification
Data certification process
The data certification process involves three main components:
• Create the certification filter
• Create the certification schedule
• Run the certification
Source: Hardware Asset Management (HAM) Fundamentals On Demand - Data Accuracy - Lesson 2: Certification Schedule
No.# Correct answer is "C. Process FM Costs"
"Expense lines are automatically generated by a scheduled job for costs incurred between the rate card Start date and End date. The scheduled job, Process FM Costs, runs on the Contract [ast_contract] table once per day. Expense lines are only generated from contracts with the Active or Expired state. You may want to generate expense lines for expired contracts to track previous expenses."
Source: https://www.servicenow.com/docs/bundle/vancouver-it-service-management/page/product/contract-management/task/t_Step3ConfigRCExpenseGen.html
No.# Correct answer: BCD
There is no such thing as "Procurement Catalog" within Servicenow
No.# There is no "Mobile Asset App".
Correct answer is "B"- Now Mobile App
=> Use the Now Mobile app to view the assets that are assigned to you, to report any issues with your assets, and to remotely receive new assets. Create incidents to report any issues with your assets to your IT department.
https://www.servicenow.com/docs/bundle/yokohama-it-asset-management/page/product/asset-management/concept/now-mobile-asset.html
No.# Correct answer isn't "A", but "C"
The Consumables list contains two records for the consumable in the specific stockroom: one with a state and substate of In Stock and Available (if you did not consume the entire quantity), and one with a state of Consumed. If a consumable is not in the process of being transferred to a different stockroom and information in the data record is the same, similar records merge automatically. After a consumable is consumed, the record remains in the system for reporting purposes.
https://www.servicenow.com/docs/bundle/yokohama-it-asset-management/page/product/asset-management/task/t_ConsumingConsumableAssets.html
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