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Exam Code:CIS-HAM
Exam Name:Certified Implementation Specialist - Hardware Asset Management
Certification Provider:ServiceNow
Free Question Number:70
Version:v2024-06-04
Rating:
# of views:303
# of Questions views:3795
Go To CIS-HAM Questions

Recent Comments (The most recent comments are at the top.)

TheOneWhoKnows - Jun 10, 2025

No.# Correct answers:

C. Create the certification filter
D. Create the certification schedule
E. Run the certification

Data certification process
The data certification process involves three main components:

• Create the certification filter
• Create the certification schedule
• Run the certification

Source: Hardware Asset Management (HAM) Fundamentals On Demand - Data Accuracy - Lesson 2: Certification Schedule

TheOneWhoKnows - Jun 10, 2025

No.# Correct answer is "C. Process FM Costs"

"Expense lines are automatically generated by a scheduled job for costs incurred between the rate card Start date and End date. The scheduled job, Process FM Costs, runs on the Contract [ast_contract] table once per day. Expense lines are only generated from contracts with the Active or Expired state. You may want to generate expense lines for expired contracts to track previous expenses."

Source: https://www.servicenow.com/docs/bundle/vancouver-it-service-management/page/product/contract-management/task/t_Step3ConfigRCExpenseGen.html

TheOneWhoKnows - May 19, 2025

No.# Correct answer: BCD

There is no such thing as "Procurement Catalog" within Servicenow

TheOneWhoKnows - May 19, 2025

No.# There is no "Mobile Asset App".
Correct answer is "B"- Now Mobile App

=> Use the Now Mobile app to view the assets that are assigned to you, to report any issues with your assets, and to remotely receive new assets. Create incidents to report any issues with your assets to your IT department.

https://www.servicenow.com/docs/bundle/yokohama-it-asset-management/page/product/asset-management/concept/now-mobile-asset.html

TheOneWhoKnows - May 19, 2025

No.# Correct answer isn't "A", but "C"

The Consumables list contains two records for the consumable in the specific stockroom: one with a state and substate of In Stock and Available (if you did not consume the entire quantity), and one with a state of Consumed. If a consumable is not in the process of being transferred to a different stockroom and information in the data record is the same, similar records merge automatically. After a consumable is consumed, the record remains in the system for reporting purposes.


https://www.servicenow.com/docs/bundle/yokohama-it-asset-management/page/product/asset-management/task/t_ConsumingConsumableAssets.html

Jason - Feb 14, 2025

I was coming across these CIS-HAM exam dumps at the right time. I found they are useful. And i passed the CIS-HAM exam successfully. Thanks a lot!

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Exam Question List
Question 1: Which tier of the capability blueprint focuses on achieving ...
Question 2: Which is NOT considered an asset?...
Question 3: When a hardware asset is retired (e.g., a server), what happ...
Question 4: Which is NOT a component of a hardware asset's lifecycle?...
Question 5: How does an end user determine what consumables they have co...
Question 6: When transferring non-consumable assets between stockrooms, ...
Question 7: When a stock manager receives a new delivery of consumables,...
1 commentQuestion 8: Which ServiceNow Mobile app provides end users visibility to...
1 commentQuestion 9: Which catalogs support the request and procurement process? ...
Question 10: What plugin helps alleviate inconsistencies in company names...
Question 11: What information would you track for a configuration item (C...
Question 12: What are the three types of catalogs in ServiceNow? (Choose ...
Question 13: What are model records?
Question 14: Which of the following are valid substates of the Retired st...
Question 15: Which of the following are considered assets? (Choose three....
1 commentQuestion 16: A scheduled job runs nightly to determine if any rate cards ...
Question 17: Once a Catalog Item has been requested, what mechanism deter...
Question 18: How do you prevent normalization information fora specific h...
Question 19: During an inventory audit, what happens if you accidentally ...
Question 20: When viewing the Model Management tab of the Hardware Asset ...
Question 21: What are the main purposes of transfer order line tasks? (Ch...
Question 22: Once the content update adds hardware lifecycle data to your...
Question 23: The current value of an asset (original cost less the deprec...
Question 24: Which of the following are functions of the model category? ...
Question 25: Which three attributes from a hardware model record are used...
1 commentQuestion 26: Select the three main components of the data certification p...
Question 27: Hamm is a member of the Asset Managers group which has the h...
Question 28: A component is considered an IT asset vs. a configuration it...
Question 29: What are some examples of operational expenses of managing a...
Question 30: With regard to Contract Management notifications, what is th...
Question 31: What is the primary goal of the Inventory tab of the Hardwar...
Question 32: Which of an organization's assets are managed using stockroo...
Question 33: Which applications are required to perform a blind audit of ...
Question 34: What plugin offers consistent, good, clean data for the comp...
Question 35: When activating Hardware Asset Management (HAM) in an instan...
1 commentQuestion 36: To utilize the contract rate cards features, which plugin is...
Question 37: Hardware models may not be fully normalized until updated co...
Question 38: After installing the Hardware Asset Management (HAM) plugin,...
Question 39: Which of these tables are installed with Hardware Model Norm...
Question 40: What are baseline asset states? (Choose three.)...
Question 41: You have just created a new hardware model record for a grou...
Question 42: Which tab on the Hardware Asset Dashboard enables tracking a...
Question 43: What is included in the total cost of ownership? (Choose two...
Question 44: Which of the following are valid contract states during a co...
Question 45: What is the global standard for product recognition used dur...
Question 46: When does an asset's lifecycle begin?...
Question 47: When running an asset audit, you receive the result of 10 "S...
Question 48: What is the difference between ITAM personas and ITAM Roles?...
Question 49: What is the name of the scheduled job that generates expense...
Question 50: Winch role allows you to allocate a resource?...
Question 51: What is the purpose of stock rules? (Choose two.)...
Question 52: When using transform maps to transform imported hardware mod...
Question 53: How often are the tabs in the Hardware Asset dashboard updat...
Question 54: Normalization status is the level of normalization match bas...
Question 55: Why may users request loaner assets even when the requested ...
1 commentQuestion 56: For what asset actions are asset tasks provided? (Choose thr...
Question 57: A transfer order is used to do what?...
Question 58: When creating a stock rule that replenishes from a vender, w...
Question 59: What information would you find on the Inventory tab of the ...
Question 60: Which catalogs support the request and procurement process? ...
Question 61: Which mobile app allows the user to conduct an inventory aud...
1 commentQuestion 62: What happens to the consumable's asset record after it has b...
Question 63: For a model to be fully normalized, what must be added to th...
Question 64: What is tracked throughout the life of an asset? (Choose thr...
Question 65: Assets can be moved between stockrooms by using:...
Question 66: What are the two primary benefits of deploying asset tasks d...
Question 67: What core table requires migration when extending ITSM Asset...
Question 68: A contract can be cancelled when the State is what?...
Question 69: A component is considered an IT asset when you want to: (Cho...
Question 70: Delegated Developers are granted access only to what in whic...