Which ServiceNow Mobile app provides end users visibility to their assigned hardware and consumable assets?
Correct Answer: A
The ServiceNow Mobile Asset App is the app that provides end users visibility to their assigned hardware and consumable assets1.
The Mobile Asset App allows end users to do the following1:
View their assigned assets and consumables in the My Locker screen
Request new assets or consumables from the service catalog
Scan barcodes or QR codes to identify assets
Open incidents related to their assets
Return assets or consumables when they are no longer needed
The other options are not the correct answer because they have different purposes and functionalities2:
B: Mobile App: This is the app that provides end users access to the Now Platform features, such as service catalog, knowledge base, virtual agent, and notifications.
C: Mobile ITAM App: This is the app that provides asset managers and stockroom managers access to the Hardware Asset Management features, such as asset requests, purchase orders, transfer orders, stock order tasks, and asset inventory audit.
D: Mobile Agent App: This is the app that provides IT agents access to the IT Service Management features, such as incidents, problems, changes, requests, and tasks. References:
1: Mobile Asset App
2: ServiceNow Mobile Apps
Recent Comments (The most recent comments are at the top.)
There is no "Mobile Asset App".
Correct answer is "B"- Now Mobile App
=> Use the Now Mobile app to view the assets that are assigned to you, to report any issues with your assets, and to remotely receive new assets. Create incidents to report any issues with your assets to your IT department.
https://www.servicenow.com/docs/bundle/yokohama-it-asset-management/page/product/asset-management/concept/now-mobile-asset.html