The ServiceNow Agent mobile app allows the user to conduct asset audits by scanning asset barcodes or QR codes1.
The user can perform audits offline when they are in areas without connectivity1.
The app automatically compares the scanned assets against the expected assets based on the inventory records to identify discrepancies1.
The user can also view the audit results and generate reports from the app2. References:
Audit your inventory - Product Documentation: San Diego - ServiceNow
Hardware Asset Inventory Management - ServiceNow
Hardware Asset Management - ServiceNow