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Employee A noticed that Employee B was late for work, and A's perception of why B was late willdetermine what action A takes in this situation. Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused? Select one.
Correct Answer: B
According to attribution theory, three factors determine whether an observer attributes behavior to internal or external causes: distinctiveness, consensus, and consistency. * Distinctiveness: Whether the individual behaves differently in different situations. * Consensus: Whether others in the same situation behave similarly. * Consistency: Whether the individual behaves the same way over time. Employee A's perception of why Employee B was late would depend on these three factors. For example, if Employee B is rarely late (high distinctiveness), if many other employees were also late (high consensus), and if Employee B is usually punctual (high consistency), Employee A might attribute the lateness to an external cause such as traffic or weather conditions.
