CIS-ITSM Exam Dumps | Which service types can be managed through the scope of Service Portfolio Management? Choose 2 answers

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ServiceNow.CIS-ITSM.v2025-05-30.q84
Question 23

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Question 23/84

Which service types can be managed through the scope of Service Portfolio Management?
Choose 2 answers

A. Business service

B. Application service

C. Mobile service

D. Technical service

Correct Answer: A,B

ServiceNow Service Portfolio Management primarily manages Business Services and Application Services. A Business Service refers to services that support business processes or provide value to the customer, while Application Services are services provided by software applications. These services are tracked and managed to ensure they align with organizational objectives. Mobile Service and Technical Service are more specialized or less commonly grouped within the Service Portfolio scope.
Refer to Service Portfolio Management for further understanding.

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