Valid CIS-ITSM Dumps shared by ExamDiscuss.com for Helping Passing CIS-ITSM Exam! ExamDiscuss.com now offer the newest CIS-ITSM exam dumps, the ExamDiscuss.com CIS-ITSM exam questions have been updated and answers have been corrected get the newest ExamDiscuss.com CIS-ITSM dumps with Test Engine here:
When using Inbound Email Actions, what happens if an email is received which has no watermark or reference number?
Correct Answer: C
From the book: An inbound email action checks the email for a watermark that associates it with a task and checks for other conditions: - Email reply: sending an email back to the source that triggered the action - By default, if an email has no identifiable watermark, an inbound email action creates a new incident from the message. - If the email has a watermark of an existing incident, an inbound email action updates the existing incident according to the action's script