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According to John Kotter, why is it important to build a guiding coalition?
Correct Answer: D
John Kotter's model for organizational change, which is adopted in SAFe, emphasizes the need to build a "guiding coalition." This group has the influence, authority, and credibility to lead the transformation and sustain change. They guide, coordinate, and communicate the transformation vision, making it possible to overcome resistance and drive enterprise-wide change. References: SAFe 6.0, "Reaching the SAFe Tipping Point" (based on Kotter's 8-step process) SPC 6.0 Guide, "Leading the Change" module