Service-Cloud-Consultant Exam Dumps | Which two configuration steps are required before quick actions can be used in Macros?

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Question 83

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Question 83/122

Which two configuration steps are required before quick actions can be used in Macros?

A. Global Actions needs on the publisher layout.

B. Quick Actions must be enabled in the org.

C. The specific quick action must be added to the case Feed.

D. The specific quick action must be added to the case record Type.

Correct Answer: B,C

Recent Comments (The most recent comments are at the top.)

Sky - Jan 13, 2024

C D is answer
https://help.salesforce.com/s/articleView?id=sf.macros_supported_custom_quick_actions.htm&type=5

'you must have Quick Actions defined in your Salesforce org'
does not means
Quick Actions must be enabled in the org.
There is no option to enable quick action in the Org.

MrJenkins - Apr 30, 2022

Ans: B,D
https://help.salesforce.com/s/articleView?id=sf.macros_supported_custom_quick_actions.htm&type=5

Davide - Nov 09, 2021

The correct are: C-D.
Quick actions must be enabled in the org?

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